Support
System Requirements
Catchup Math operates on all commonly used modern browsers. Flash 8.0 or higher is required. Try our Sample Session
Alert: Hotmath Uses Scripting
Hotmath uses Scripting (also known as Active Scripting or JavaScript) to present solutions and other features. You are seeing this yellow alert because we detected that you do not have Scripting enabled on your browser and/or firewall.
After you enable scripting and refresh this page, you should no longer see this yellow alert message.
Enable Scripting in Your Browser
Here is a list of most popular browsers and the steps needed to enable JavaScript in each.
Enable Scripting in Security Software
Some security software disables scripting. In various versions of NORTON, you may need to try one or more of these: Disable Ad Blocking; Disable Popup Window Blocking; Enable Scripting; Remove hotmath.com and www.hotmath.com from any lists of restricted sites. Be sure to 'Refresh' your Hotmath pages after changing your security settings. You are successful when you no longer see this yellow alert.
Final Step
You may need to restart your browser, delete temporary Internet Files (be sure to 'delete all offline content,' if you have that option), and restart your computer for the settings changes to take effect.
Problems with Your Computer
If you see an error message when using Catchup Math, this could be a browser issue, a firewall issue, a router issue, a bookmark issue, or a popup blocker issue.
More Help for Errors
Here are more things to try: Delete Temporary Internet Files in your browser (if you are using IE); Clear Cache (if you are using Firefox); Try Catchup Math on a different computer or different browser on the same computer; Download a new or different browser (try Firefox, this always seems to work).
Even More Help
You can always contact us. Please provide as many details as possible.
