System Requirements - Desktops
Catchup Math operates on PC and MAC computers connected to the Internet using a popular modern browser with Flash 8.0 or higher. Most netbooks and tablet computers are also supported. A system compatibility check is available on our login screen.
For best results with a netbook, set your screen resolution to 1024 x 600.
Alert: Hotmath Uses Scripting
After you enable scripting and refresh this page, you should no longer see this yellow alert message.
Enable Scripting in Your Browser
Enable Scripting in Security Software
Some security software disables scripting. In various versions of NORTON, you may need to try one or more of these: Disable Ad Blocking; Disable Popup Window Blocking; Enable Scripting; Remove hotmath.com and www.hotmath.com from any lists of restricted sites. Be sure to 'Refresh' your Hotmath pages after changing your security settings. You are successful when you no longer see this yellow alert.
You may need to restart your browser, delete temporary Internet Files (be sure to 'delete all offline content,' if you have that option), and restart your computer for the settings changes to take effect.
System Requirements - IPad
Catchup Math operates on the iPad. Student sessions are hosted here.
Problems with Your Computer
If you see an error message when using Catchup Math, this could be due to one of the following:
Catchup Math works on virtually all modern browsers. Internet Option settings should be Cookies: Enabled; Security: Medium or Low; Privacy: Medium or Low; Temporary Internet Files: 'check for new pages every time you start the browser or 'every visit to the page.
Some firewall services can cause login failures,with no error message being given. If this happens, please ask your firewall service for assistance.
If you use a router, you may need to specify that catchupmath.com is a permitted website.
We may have improved our pages, so if you bookmark a Catchup Math internal page, re-enter "catchupmath.com and then reset the bookmark
Catchup Math does not display popup advertisements. Nevertheless, you may need to inform your popup blocker to allow popups from Catchupmath.com.
More Help for Errors
Here are more things to try: Delete Temporary Internet Files in your browser (if you are using IE); Clear Cache (if you are using Firefox); Try Catchup Math on a different computer or different browser on the same computer; Download a new or different browser (try Firefox, this always seems to work).
Even More Help
Please call 925-202-4376 or email email@example.com. Please provide as many details as possible.